Privacy Policy

At Sansoms Specialist Parts, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

 

Information We Collect

We may collect and process the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment and order details

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour

 

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your order or enquiry

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only if you opt in)

 

Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only with trusted third parties where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting and analytics providers

All third parties are required to handle your data securely and in accordance with data protection laws.

 

Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

 

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

 

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

 

Data Retention

We retain personal information only for as long as necessary to fulfil legal, accounting, or business requirements.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.