Shipping Policy
At Sansoms Specialist Parts, we aim to dispatch and deliver your performance parts quickly, securely, and efficiently.
Shipping Locations
We currently ship throughout the United Kingdom and to selected international destinations. International availability may vary depending on product type and location.
Order Processing
Orders are processed within 1–2 working days
Orders placed on weekends or public holidays are processed the next working day
You will receive an order confirmation and dispatch email once your order ships
Delivery Times
Delivery times are estimates and may vary depending on product availability and destination:
Standard UK Delivery: 3–5 working days
Express UK Delivery: 1–2 working days
International Delivery: 5–10 working days
Some specialist or custom-order items may require additional processing time.
Shipping Costs
Shipping costs are calculated at checkout based on order size, weight, and destination
Free UK shipping may be available on qualifying orders and promotions
Tracking
Where available, tracking details will be provided once your order has been dispatched.
Delays
We are not responsible for delays caused by couriers, weather conditions, customs clearance, or circumstances beyond our control. However, we will always assist where possible.
International Orders
International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.
Delivery Issues
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue promptly.
Important Notes
Delivery times are estimates, not guarantees
Professional installation is recommended for all performance parts
Some large or heavy items may require specialist delivery