Shipping Policy

At Sansoms Specialist Parts, we aim to dispatch and deliver your performance parts quickly, securely, and efficiently.


 

Shipping Locations

We currently ship throughout the United Kingdom and to selected international destinations. International availability may vary depending on product type and location.


 

Order Processing

  • Orders are processed within 1–2 working days

  • Orders placed on weekends or public holidays are processed the next working day

  • You will receive an order confirmation and dispatch email once your order ships


 

Delivery Times

Delivery times are estimates and may vary depending on product availability and destination:

  • Standard UK Delivery: 3–5 working days

  • Express UK Delivery: 1–2 working days

  • International Delivery: 5–10 working days

Some specialist or custom-order items may require additional processing time.


 

Shipping Costs

  • Shipping costs are calculated at checkout based on order size, weight, and destination

  • Free UK shipping may be available on qualifying orders and promotions


 

Tracking

Where available, tracking details will be provided once your order has been dispatched.


 

Delays

We are not responsible for delays caused by couriers, weather conditions, customs clearance, or circumstances beyond our control. However, we will always assist where possible.


 

International Orders

International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.


 

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue promptly.


 

Important Notes

  • Delivery times are estimates, not guarantees

  • Professional installation is recommended for all performance parts

  • Some large or heavy items may require specialist delivery

Scroll to Top